Privacy Policy

Information you provide to us

• Contact details: such as your name, email address, and phone number, when you join our email list, contact us, or request information.
• Appointment details: such as the services you book, your preferred provider, and appointment dates, when you schedule through our online booking platform.
• Messages and feedback: you send to us by email, phone, text, social media, or reviews.
• Payment information: which is collected and processed by our booking and payment providers. We do not store full card numbers on the Website.

Information collected automatically

• Device and usage information: such as your IP address, browser type, device type, pages visited, links clicked, and the date and time of your visit.
• Information collected through cookies, pixels, and similar technologies: as described in Section 6.

Information from third parties

• Our booking platform, social media platforms, and advertising partners may share limited information with us, such as appointment activity, profile names, or ad performance data.

We utilize the information we collect for the following dedicated business purposes:

• To schedule, confirm, and manage your appointments.
• To respond to your questions and requests.
• To send appointment reminders and service related messages.
• To send promotional emails and text messages when you have agreed to receive them.
• To personalize your experience and recommend services that may interest you.
• To operate, maintain, secure, and improve the Website.
• To measure the effectiveness of our marketing and advertising.
• To comply with legal obligations and protect our rights, our guests, and our team.

Please do not send health or medical information through the Website's newsletter sign up, general contact methods, social media messages, or unsecured email. If you have questions about a treatment, please call us directly at (678) 771-5340 so our clinical team can assist you directly and securely.

If you provide your mobile number and agree to receive text messages from Divine Spa, you may receive appointment reminders, service updates, and promotional offers. Consent to receive marketing texts is not a condition of any purchase.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to unsubscribe. Reply HELP for help, or contact us at (678) 771-5340.
• Mobile Privacy Protection: Mobile information, text messaging opt in data, and consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

If you join our email list, we may send you news, offers, and updates about our services. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us. We may still send you transactional messages about your appointments.

We and our partners use cookies, pixels, and similar technologies to remember your preferences, understand how visitors use the Website, and show you relevant advertising on other websites and social media platforms. These partners may include analytics providers such as Google Analytics and advertising platforms such as Meta (Facebook and Instagram) and Google.

You can manage cookies through your browser settings. You can also learn about and control interest based advertising through your Google Ad Settings, your Meta ad preferences, and the Digital Advertising Alliance at optout.aboutads.info. Blocking cookies may affect how the Website works.

We share information only as described below:

• Service providers: who help us operate our business, such as our online booking and payment platform (Vagaro), website hosting, email and text messaging providers, and analytics and advertising partners. These providers may use your information only to perform services for us or as described in their own privacy policies.
• Legal and safety purposes: when we believe disclosure is required by law, court order, or government request, or is needed to protect the rights, property, or safety of Divine Spa, our guests, or others.
• Business transfers: if Divine Spa is involved in a sale, merger, or transfer of assets, in which case your information may be transferred as part of that transaction.
• With your consent: or at your direction.

The Website links to third party websites and services, including our online booking platform and our social media pages. When you leave the Website or book through a third party platform, that platform's own privacy policy and terms apply. We are not responsible for the privacy practices of third parties.

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

We keep personal information for as long as needed to provide our services, maintain our business records, and meet legal, tax, and regulatory requirements. Treatment records are retained for the periods required by applicable law.

You may contact us at any time to request access to, correction of, or deletion of your personal information, or to update your communication preferences. We will respond as required by applicable law. Some requests may be limited where we must keep information for legal or medical record keeping purposes. Depending on where you live, you may have additional rights under your state's privacy laws, and we will honor those rights as required.

The Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Website. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above. Your continued use of the Website after changes are posted means you accept the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us: